Personal Information We Collect and How It Is Used
Chorus Call Canada Corporation collects personal information from two distinct groups, and in all cases, makes a reasonable effort to ensure the accuracy of this information. The method of collection and the use of this information differs accordingly:
Chorus Call typically collects Participants’ information:
These details are requested in order to provide the client with a participant list following their events. In some cases, the client has contracted the assistance of a third party consultant and the client has asked us to include them on the circulation list for the report.
What type of information may be collected:
For Customers: Name, Business Phone Number, Business Email Address, Business Address, Title, Headshot.
For Participants: Name, Business Phone Number, Business Email Address, Company, City (and or Province), Title.
All individuals employed by Chorus Call are required to sign a confidentiality and non-disclosure agreement.
We have implemented physical, organizational, contractual and technological security measures to protect your personal information in our possession or control from loss or theft, and unauthorized access, disclosure, copying, use or modification.
However, given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis and across networks not owned and/or operated by us. Therefore, by browsing the Website and communicating electronically with us, you acknowledge and agree to our processing of personal information in this way and agree that we are not responsible for any personal information which is lost, altered, intercepted or stored without authorization during transmission.
Retention of Personal Information
We retain personal information for as long as required for business purposes or as required by law.
Informing / Obtaining Consent
The method of informing or requesting consent differs depending on which group of individuals is being considered.
Access to Your Personal Information / Questions / Enforcement
You may request access and/or corrections to your personal information. We will make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. Participants in our clients’ events are asked to include the name and date of the event that they participated in to assist with the location of their personal information.
All comments, questions, concerns or complaints regarding your personal information should be forwarded to our privacy representative as follows:
By Email: AdminCanada@choruscall.com
When we receive formal written complaints at these addresses, it is our policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities to resolve any complaints that cannot be resolved between us and an individual. If you are located in British Columbia, you may also contact the Office of the Information and Privacy Commissioner of British Columbia at P.O. Box 9038, Stn. Prov. Govt., Victoria, British Columbia, V8W 9A4, tel. (250) 387-5629, fax (250) 387-1696.