Chorus Call Conferencing Services India Pvt. Ltd along with our subsidiaries and affiliates (“Chorus Call”) are committed to respecting the privacy of every person who shares information with Chorus Call. Your privacy is important to us and we strive to take reasonable care and protect the information we receive from you.

This Privacy Policy is applicable to employees, customers and any other persons who discloses Personal Information (defined below) to Chorus Call such as vendors, suppliers, distributors, licensors, licensees, agents, representatives, subcontractors or advisors of Chorus Call.

The purpose of this Privacy Policy, as amended from time to time, is to give you an understanding on how we intend to collect and use information you provide to us. The Privacy Policy may be subject to further changes. Upon updating the Privacy Policy, we may revise the “Updated” date at the bottom of this Privacy Policy.

By using and/or accessing the website choruscall.com (the “Website“) and/or executing a consent letter provided by Chorus Call and/or executing the Master Services Agreement, you have consented / hereby consent to the collection, storage, disclosure, processing and transfer of your Personal Information that you provide to us for the purposes as set out in this Privacy Policy.

You are providing your Personal Information out of your free will. You have the option not to provide us your Personal Information sought to be collected if you do not agree with this Privacy Policy or even otherwise. Further, you have an option to withdraw your consent given earlier, provided such withdrawal of consent is intimated to us in writing. If you do not provide us Personal Information or withdraw the consent previously provided to at any point in time, we shall have the option not to fulfill the purposes for which the said Personal Information was sought and we may even restrict you from using our services/Website.

What information does Chorus Call collect

We may collect a variety of information from you that may be capable of identifying you or that may be termed as sensitive or personal (“Personal Information”). Some examples of information that we may collect are as follows:

(i) Your name, age, gender, birth date, occupation;
(ii) Various financial details such as the name of your bank name, bank account details, credit card information, debit card information;
(iii) Your login ID and password;
(iv) Your physical, physiological and mental health condition;
(v) Your medical records and history;
(vi) Your biometric information
(vii) Your IP addresses, location, system details and browsing pattern.

Usage of Personal Information

We may collect, store, disclose, process and transfer your Personal Information for various purposes including but not limited to the following (“Intended Purposes”):

• To enable the functioning of Chorus Call’s business including providing services and/ or engage in/ carry out the activities/ transactions that would enable and assist in providing you our services and services of our channel partners;
• To operate and improve the Website;
• To provide effective customer service;
• To contact you for technical issues, payment reminders and other security announcements;
• To send promotional mailings from us or any of our channel partners and customize advertisements and other content displayed to you;
• To transfer information about you if we are acquired by or merged with another company;
• To administer or otherwise carry out our obligations in relation to any agreement you have with us;
• Processing of information in connection with your employment / engagement with Chorus Call, such as salary credit / payments.
• To respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; and
• To investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of the website or as otherwise required by law.

You hereby consent that the collection, storage, disclosure, processing and transfer of any Personal Information or any other information as disclosed under this Privacy Policy shall not cause any loss or wrongful gain to you if the same is used for the Intended Purposes.

Sharing and transferring of Personal Information

We may need to share your Personal Information with our group companies within and outside India and/or business associates within and outside India in connection with the Intended Purposes set out above.

You authorize us to exchange, disclose, transfer, share, part with all Personal Information and/or any information provided by you, within India, to any other countries across the world.

Security

The security of your Personal Information is important to us. We have adopted reasonable security practices and procedure including, but not limited to Chorus Call IS Policy to ensure that the Personal Information collected is secure. You agree that such measures are secure and adequate. We restrict access to your Personal Information to our and our affiliates’ employees, agents, third party business associates who need to know such Personal Information in relation to the Intended Purposes as specified above in this Privacy Policy.

While we will endeavor to take all reasonable and appropriate steps to keep secure any information which we hold about you and prevent unauthorized access, you acknowledge that the such steps are never 100% secure particularly in the context of the internet and that we cannot provide any absolute assurance regarding the security of your Personal Information. To the fullest  extent permissible by applicable law,  we disclaim any liability in relation to any breach of security or unintended loss or disclosure of information in relation to your Personal Information.

Access
If you need to access, update or correct your Personal Information or have any grievance with respect to the processing or use of your Personal Information, for any reason, you may contact india@choruscall.com and we may take all reasonable efforts to incorporate the changes and/or address your grievances within a reasonable period of time.

Compliance with laws
You are not allowed to use the services of Chorus Call including the Website of Chorus Call if any of the terms of this Privacy Policy are not in accordance with the laws applicable to you.

Updated on 24th September 2013