I want to thank you and the entire Incomm Conferencing team for all your great assistance scheduling and supporting our daily conference calls. All of your operators were outstanding! They have terrific interpersonal and customer service skills along with their technical capabilities. Every call went on without an issue. I also want provide an extra thank you to the operators that came in on Sunday and Saturday for us.
And finally, to the two of you … I cannot thank you enough. Your support and quick replies to any questions / issues / scheduling that Linda &/or I had was greatly appreciated!
– Director, External Affairs
Andrew – I wanted to thank you again for all the help and guidance on the call and leading up to it. I didn’t have a chance to respond to your notes, but i really appreciated your feedback and thoughts. Very much looking forward to working together in the future!
– Head of Investor Relations
Yes, the show went very well. Scott and Ed cracked the streaming code and the number of viewers is up and we had a few additional questions submitted. Thanks so much for your perseverance in the face of techical challenges!
Thank you team for helping out with the LT VC this morning. As usual, everything went very smoothly!!!!!
– Executive Assistant
Your team did a fantastic job!! We are really happy we switched to InComm!!!! Even XXX stopped by my desk and thanked me…..I was like :o! Yay!
– Executive Assistant
Great, thanks. Jamie is the best, we’d love him to be our operator all the time!
– Chief Administrative Officer
Thanks so much for all the help this week. You made everything go off so smoothly, even though you were working with “rookies” at our end. Really appreciate it!
– General Counsel and Corporate Secretary
The awards went great! Everything worked as planned and we had a flawless execution. The client was very happy and thankful for our efforts. The team from Chorus Call were on top of everything and professional throughout. As always, it was a pleasure working with your people and I look forward to doing it again.
– Producer / Director
Thank you for all your hard work This remains one of the regions premier GI conferences, in large part to the AV component and the live endoscopy portion. Our audience travels from far and wide for this and the educational portion is immensely valued.
– Medical Director of the GI Lab
I just wanted to reach out and let you know how pleased I was with yesterday’s earnings call. Overall the entire process – from recording to playback and Q&A – went very smoothly. Daryn is a super star! She is professional and really knows what she is doing! All of your operators should be like Daryn. Please express to her our appreciation and I hope we have her every time!
Deb – also want to say to you personally that I thank you for all the support you give to me. I’m a one-woman show and it is invaluable to me to have a partner like you and InComm!
– Senior Director, Investor Relations
You are rock stars.
Dionissis, you’re the best!!!
We’ve got it! Thank you very much!!!
Ewxaristo para poli!!!
– Communications Dept.
I love Daryn! She does such a nice job! In fact, everyone I work with at InComm is fantastic!
The call went great. Thanks for reaching out.
– Senior Director, Investor Relations
I know we have this one last messy day to get through, but I wanted to get this out now. This has been a killer quarter. You guys have been awesome.
Once again, our clients went above and beyond to be super irritating with their prerecords. No scripts, requesting that you edit in a few seconds of silence ( ??? ), multiple rerecords. We appreciate all the hard work and jumping through hoops you guys do.
-Manager, Webcast Services
The host, Gary, was excellent. We’d love him next time.
– EVP & Chief Financial Officer
The recording was edited perfectly. Thank you for helping me understand more about the pre-record process from your end. I realize now how I can be more helpful in that process. When I listened to the raw recording; I thought it would be impossible to edit that and it sound decent enough to use. But, after the editing, Carey sounded better than good.
Denise is an exceptional operator. We would love to have her on every call.
Thank you all for your patience and helpfulness.
– Coordinator – Investor Relations & Communications
The call went very smoothly. Kate did an excellent job keeping the call moving through the Q&A. We will definitely want Kate on our future calls!
One of the best calls we have ever had from an operational perspective.
– Global Investor Relations Officer
It went perfectly. Smooth as silk! No issues at all.
I am so glad that Chorus Call has my back.
– IR Manager
Our conference specialist was a great help in more ways than one. Not only was she very clear regarding what to expect, but she also exuded a high level of professionalism and clarity of speech. We all were very impressed with her assistance.
– Administrative Assistant
Thank you. This webcast really saved us at some of our facilities today for this conference.
-LAN Administrator/Voice and Data Communications
It was fantastic! Really seamless experience. Thrilled to be working with you and your team!
-Director of Investor Relations and Corporate Communications
We just wanted to shoot you and the staff at Chorus Call a note to say thanks for your help yesterday and today with our conference calls. Your staff was very professional as usual and managed a few curve balls like pros! We greatly appreciate your continued support and thank you for all you do – and usually on a very short notice!
– Planning Chief
Daniel was a complete pleasure to work with on my Exe. Comm. Call this morning. He is very professional and totally on top of it, he really made the task of manage this call a lighter lift for me and I am so very appreciative of that. He is certainly a keeper and a complete asset to your team.
– Executive Assistant, President and CEO
We had a very seamless call today. Gary, our operator, was excellent and we welcome the opportunity to work with him again in the future.
Last night, I called in at 8:15 p.m. with a problem and Mike helped me. He fixed an issue with a link I put in the news release.
– Corporate Communications
PERFECT! You’re the BEST!
– President of Videoconferencing Solutions
Appreciate the hard work from the team. You guys are best in class.
– Managing Director
Thanks everyone for your work on today’s Vienna – Boston videoconference. It came off pretty much flawlessly and the client was very pleased, a true success.
I appreciate your attention to detail and professionalism and I would welcome the opportunity to work with any and all of you again.
The live event was perfect. I know we asked a lot of you! The audio tech at the studio actually came over to me when we wrapped. He wanted to talk about how great you had been. He said they’ve done similar projects before and he’d never seen anybody handle it so well. He was so impressed that it was so seamless.
– Manager, Webcast Services
Allison did a great job, she was very professional!
– Vice President of Communications
Thank you so much for your responsiveness and quality of service in support of our recent event. This is especially appreciated in light of the very short notice for the event.
Also, please pass on my thanks and appreciation to Robert. We really appreciated his thoroughness, professionalism and expertise in supporting our event and playing a key part in a successful production.
I wanted to say thank you for making our event a successful one, everything worked out extremely well and the guys were great and very professional. We did not have the issue like we did with the prior event, latency with the TV’s. This time audio worked out extremely well and video was also good.
Again, thanks for making this happen and I already thanked the guys but please thank them again for us.
– Insurance Company Partner
Thanks for Rocco on call this morning. You rock!
– Corporate Communications and Design Manager
Thank Gary. Thanks as well for doing such a good job with our Safe Harbor script, as your performance is a reflection on us (in my opinion), so thanks for making us look good.
– Vice President, Director of Investor Relations
Gary got a gold star for his performance as operator.
– VP Investor Relations
Thanks for FLAWLESS help! You and your team were amazing!
Thank you team! Andrew, you’re a rock star!
– Sr. Executive Assistant to the Chief Financial Officer
The Chorus Call folks are always flawless.
– Communications Dept.
As always, you did a great job and the group is very pleased.
Thanks for the extra calls and steps this quarter. It did make a huge difference and we certainly appreciate it.
– Investor Relations
We were really impressed by how you handled the call on the air. Do you know whether it’s possible to request that you host our future calls?
I thought you had a very pleasing voice. Just thought you should know.
Thanks again for your help today!
– Investor Relations Officer
Thank you everyone for a wonderful webinar!
– Trauma Outreach Education, Injury Prevention, and Clinical Research Manager
Thanks so much for all the tech support, I think this went swimmingly.
– Professor of Surgery
Couldn’t have been better. You guys rock. If you ever want a client testimonial I’m game.
A great big “Kudos” to Chorus Call for executing a perfect conference call today and making sure everything went smoothly! We appreciate all your hard work and effort each and every day to make sure our conference calls go off without a hitch. Please congratulate Dave London’s team for a job well done for me. Thanks again for all you do for us! We appreciate Chorus Call’s hard-working and amazing team of professionals. Thank you for taking such very good care of our account!!!!!
Everything went as perfect as it could have. Chris was nothing short of awesome!
– Multimedia User Services Specialist
That was extremely smooth and stress free. Best call yet in terms of logistics. Thanks again.
– Director, Investor Relations and Public Relations
Thank you so much for the outstanding job you did. Greatly appreciate your professionalism. It is always so easy to work with your team at Chorus Call. Love you guys!
– Client Services
Everything went great!! Please know that Andrew our operator rocked! He totally made our first solo call a success!
– Executive Assistant
Congratulation for this prestigious Award that appropriately reflects your emphasis and attentions to people, partners, and customers. As I got lucky to experience in many years of collaboration with all of you.
With my warmest regards,
– Digital and Technology Innovation, Senior Program Manager, PMP®
Dear Friends at Chorus Call,
We were excited to see our partners being singled out this year as being among the most ethical business organizations by the Pittsburgh Business Times.
We’re proud to be keeping such good company!
Thank you for our association.
– Client Relations
Thank you to the Chorus Call team for making this an incredibly successful event! We look forward to working with you again in the future!
– Director of Education Programs
OMG!!! YOU GUYS ROCK! She just called me and said it was the best call ever! Completely seamless! Spectacular! She is awarding us the March 1st call and she wants to request Emily as the operator, they really liked her.
WAY TO GO! Sending her the contract today, for 600 callers.
– Account Director
Everyone was thrilled with the service; you knocked every single one out of the park.
– Financial Analyst
KUDOS for conducting such a successful conference yesterday. Everyone in our department is raving about how great the conference was and we know that the bulk of the credit should also go to the people behind the scenes making it happen.
– Project Coordinator
Congratulations on a very successful broadcast today! The Audio/Video transmission was perfect. Many hours, conference calls & testing were put in to make everything beautifully seamless so I want to personally thank everyone involved.
– Director Sales & Marketing
Rocco answered the call with professionalism! He assured me he knew all about my webinar and would shortly connect me with my hostess for the call, Carrie. With just that greeting I was at ease! Then Carrie took over and she also handled everything without a hitch.
Thanks for training these two people to make everyone look great! I’m a very happy trainer this afternoon.
Can’t thank you all enough for getting this running. It was flawless. I’m very impressed– and grateful!
– Special Advisor
Thank you guys for another successful meeting. Adam was super helpful and did an amazing job and really anticipated our needs throughout, which was hugely beneficial for us.
– Director of Communications
The entire Chorus Call team has been awesome the past few months with our increase in attendees. I just wanted to say thank you and let you know they are all amazing!
I will definitely keep you guys in mind for future events – it would be my preference to use Chorus Call whenever we can.
– Director, Internal & Employee Communications
I would like to take this opportunity to say thank you for all your expert cooperation and technical assistance in ensuring that our recent Analyst Call held in New York was a great success. Without your support it would have been nearly impossible to manage the technical complexities of this important event. My assistant and I very much appreciate your help.
– Deputy Head of Investor Relations
I just wanted to express our appreciation for the very smooth and well executed Earning Release last week. Our CEO, CFO, and rest of the team thought that it was the smoothest call yet so thank you again. Looking forward to next call.
– Global Financial Planning and Analysis
It’s such a pleasure to work with the all nice people at Chorus Call. Every person I’ve ever met, in person or by phone or email has been so friendly and helpful… and so capable too! No matter what question or problem I have someone comes to my rescue in a flash.
– Office Administrator
Impressive job with the transcription. I don’t have a single edit.
– Investor Relations Analysis Officer
iPresent performed (with Robert’s assist) impeccably. Again, thank you for your direct and kind input and kudos to Robert, Jonathan and to the developers of iPresent.
– General Manager
Your Conference Specialist knew exactly what was needed for success and made sure every site was clearly instructed. She worked closely with the team to ensure nothing was missed. I’m not sure she sleeps, as she was available and responding to my questions in the middle of the night. Even when we were late on submitting our slides, she was responsive and helpful. She was online for every event and kept me up to speed with how it was going on her end.
Communication is very important to me and I felt in such good hands when working with the whole InComm team. I don’t think there were any issues, but if there were she handled it without my knowledge and without anything disturbing the event. My many many thanks to you for such a successful event.
– Director, Marketing Communications
Everything was great, many thanks for making things run smoothly. This was the first call to discuss results and provide financial transparency to the industry and we were very happy and confident that the Chorus Call team was running the logistics on this operation.
– Investor Relations Analyst
I wanted to write you and tell you how happy I was. The evaluations were positive and people felt the webcast was very professional. Your staff was responsive to all requests, prompt in their email replies, easy to work with, and overall it was a great experience. You have a wonderful team! Thanks so much and I look forward to working with your team in the future.
– Associate Professor
Thanks for all the help during our first call using you guys as vendors. I thought the process was very smooth, and I’m now a big fan of pre-recording the calls.
– Vice President – Investor Relations
Thank you for your excellent help with the live webcast and program this morning. A few pieces of this program were last minute, but you helped us to pull through like always. Truly – thanks.
– Director, Digestive Health Programs
You all ROCK! Thank you.
– Executive Assistant
I simply want to thank each and every one of you at Chorus Call for the high degree of professionalism you brought to our project. The broadcast was very well received and viewed at many locations throughout North America and much of the credit goes to the excellent expertise and preparation you brought to the production. It was my sincere pleasure to work with you on this project and I look forward to joining forces once again in October for another virtual town hall meeting. Thank you!
– AV Manager
You and your team have opened the door for our colleagues to practice medicine & to help patients in entirely new ways. So good to partner with you!
– Director, Digestive Health Problems
Great job everyone! I heard the word “flawless” from the marketing team. Great teamwork, preparation and execution.
Great job! Thank you for making another Earnings call so seamless!
– Senior Analyst, Investor Relations
I have had absolutely outstanding service from Chorus Call. My Chorus Call rep stayed late to work on my request and was knowledgeable, professional and went above and beyond to help me. He walked me through testing out the line and made several modifications to my request along the way. He not only saved my client, but he made our team look great as well. I can’t thank him enough for making this a priority.
– Account Executive
Super happy about the technical side of the call. Our CEO noticed because he asked ‘who are the people sitting outside of this room?’ and we made sure to tell him that our IT team gets excellent support from Chorus Call.
– Director, Investor Relations
Thanks all, you and your teams, have been truly outstanding through all of this. Everyone over here at AXIS thanks you for your EXCELLENT customer service these last few days. Please forward that to all of your managers.
– Investor Relations Coordinator
And thank you to the entire Chorus Call staff who made this call run so smoothly. Kudos!
– Executive Assistant, Member Engagement
We do appreciate the good customer service Chorus Call provides to us every quarter.
– Program Manager, Investor Relations
They had the BEST EARNINGS CALL EVER!!! So well done guys, they are super happy with how things have been going and we really appreciate all your hard work so thank you!
– Client Services Specialist
Everyone that I came in contact with were very polite and professional and the end product of the stream was exactly what we needed in way of service. We were very pleased with the pre-testing, the overall process and the end result. For that, we extend a job well done to the entire team.
– Chief Information Officer
The Q&A discussion was very efficient. Please forward my appreciation to the team. Take care.
– Director, Investor Relations
They were thrilled to be able to do a ‘test run’ before the actual call occurred. The call went exactly the way they wanted. Thank you very much for your assistance and great service!!!
– Assistant Manager, IR Product Operations
Your service is the best in the world.
– Director, IR Services